Support
We’re here to help.
Frequently asked questions
How do I delete my account?
Open the app and go to Profile → Account → Delete Account, then confirm. This permanently deletes your account, profile, custom prayers, and prayer requests. This cannot be undone. If you can’t access the app, email us and we’ll delete it for you.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID. Go to Settings → [your name] → Subscriptions on your iPhone or iPad to view, change, or cancel. Deleting the app does not cancel a subscription.
How do I restore a purchase on a new device?
Sign in with the same Apple ID you used to subscribe, open the paywall in the app, and tap Restore Purchases.
I forgot my password.
On the sign-in screen, tap Forgot password? and enter your email. We’ll send a reset link if an account exists for that address.
Is my data private?
Yes. We collect only what the app needs, never sell your data, and let you delete everything from inside the app. See our Privacy Policy for details.
Does the AI assistant give official Church teaching?
The assistant is a helpful study aid, but AI responses can contain errors and are not a substitute for your priest or spiritual father. Please verify important matters with your parish.
Report a problem
Found a bug or have a feature request? Email support@simplyorthodox.app with a description and, if possible, a screenshot. Your feedback helps us improve the app.